• Shipping Policy

  • Shipping Policy

    - What is the estimated delivery time? Delivery times vary based on your location and the product's availability. Typically, orders are processed within 1-2 business days, with shipping times ranging from 3-7 business days.

    • How much does shipping cost? We have a flat rate shipping price of $9.90. Orders above $200 ship for free. You can select expedited shipping should you need your order sooner for an additional cost.

     

    Return Shipping

    To process a return:

    1) Contact Us: Email our Customer Service team at info@elizabethsuttonhome.com to request a return label.

    2) Prepare Your Return: Package the item(s) in their original packaging with all tags attached.

    3) Ship the Return: Use the provided return label to send the merchandise back to us.

     

    Return Conditions

    To be eligible for a return, the following conditions must be met:

    • Merchandise must be unused and unwashed.
      -
      Items must have the original tags and packaging intact.
      - Items must be returned in the same condition as received.

     

    Non-Returnable Items

    The following items cannot be returned or exchanged:

    • Personalized items.
      - Items purchased as final sale.
      - Items used and/or damaged through normal wear and tear.

     

    Shipping Charges

    - Original shipping charges are non-refundable. We will provide you with a free shipping label for returns, and you will not be charged return shipping unless merchandise is returned to us as used.

     

ESH12
  • Free Shipping

    Free Shipping for orders over $200

  • Money Back

    Within 14 days or exchange within 30 days.

  • Online Support

    24 hours a day, 7 days a week

  • Flexible Payments

    Pay with Multiple Methods